The backlog of express delivery gave birth to telecom fraud, and 50 cents bought your express delivery number.

  The express delivery number publicly sold online is 50 cents each.

  "I almost fell for it!" Talking about the express claim phone that I just received, Jin Zhu had a lingering fear. "When I lost the bank card number, password and reserved mobile phone number, I realized that it was wrong. Isn’t this a fraud?"

  Recently, Jin Zhu, a Beijing citizen, was almost defrauded by telecom. The other party used the loss of express delivery and double claims as bait to trick him into a trap. The reporter’s investigation found that due to the epidemic situation, there is a backlog of express delivery nationwide, and criminals have used the psychology of consumers eager for express delivery to commit fraud in many places, and an illegal interest chain for selling express logistics information has been formed. The police in many places reminded that if you receive a courier claim call, you should not trust it. You should immediately contact the official customer service hotline of the courier company.

  False claim

  Pay for lost goods by "leaving a password"

  During the epidemic, several couriers of Jinzhu were delayed. One courier sent from Zhejiang has not moved since it arrived at the Beijing transshipment center on February 29th. Jin Zhu didn’t care too much. "If not, let the seller reissue it."

  So more than a month passed. Last week, he suddenly received a strange mobile phone number registered in Xingtai, Hebei Province. The other party claimed that it was a courier "customer service". "This person accurately knows all the information of my courier, including my name, address and courier ‘ Do not move ’ The state, he said that the courier has been lost, and it is necessary to pay double the value of the goods. "

  "Customer Service" asked Jin Zhu to add WeChat, and then they had a voice call. Under the guidance of "customer service" step by step, Jin Zhu paid attention to a "claim settlement" WeChat official account, and then began a series of operations such as binding bank cards. Until the bank card number, password and reserved mobile phone number were involved, Jinzhu began to wake up. "I understood at once that this is fraud."

  Hang up the voice call, ask the official express customer service, contact the e-commerce seller, and report to WeChat customer service … … After a series of operations, Jinzhu’s back was still cold. "I was bored. How did the liar know that my courier didn’t arrive?"

  What a leak

  Express information is 50 cents a piece.

  Xiao Bai, an insider, said that this is a commonplace topic. In the online shopping process, there are many links from sellers to buyers, and any link may be leaked. In order to help Taobao sellers make up sales, there are even acts of publicly selling express delivery numbers online.

  The reporter logged into a single number network, which has a large number of express numbers, covering the whole country, involving almost all express companies, and is updated every day. For 0.5 yuan, you can buy a courier number. The reporter tried several times and used the courier company official website to verify and found that all these single numbers were true. Through the single number, you can know the delivery place, receiving place and real-time status of the express delivery. However, the mobile phone number of the consignee is not displayed, and the name of the consignee is rarely displayed.

  Xiao Bai revealed that after 2017, most courier companies began to adopt "privacy sheets" to protect customer information. "But not all couriers are using privacy sheets because it involves hardware and time costs." The reporter received a courier on April 9, and the complete mobile phone number was displayed on the packing list.

  It’s difficult to find the consignee’s mobile phone number from the open trading order number. Is there any other way? Yes. In 2017, a case occurred in Jingzhou, Hubei Province, in which 11 courier employees stole and leaked more than 13 million pieces of citizen information. In 2018, a case in which a hacker illegally invaded and stole nearly 100 million pieces of citizen information was exposed. In 2019, a courier company in Nanjing, Jiangsu Province colluded with outsiders, involving the disclosure of about 500,000 pieces of citizen information. This information has been or is intended to be used for accurate fraud.

  "Basically, in addition to insider stealing, it is hacking." Xiao Bai introduced that after the implementation of the "Provisional Regulations on Express Delivery" on May 1, 2018, the act of revealing user privacy can be fined up to 100,000 yuan.

  Despite the legal constraints, the illegal act of revealing the privacy of express users has been repeatedly banned and has become an accomplice of telecom fraud. In recent years, there have been many cases of claims fraud caused by the backlog and delay of express delivery in many parts of the country. For example, on March 11, Tianjin Baodi police issued four cases of express claims fraud, involving a total amount of more than 100,000 yuan. The police reminded that the courier company would not contact the claim through the personal mobile phone number. Once receiving the claim call from the "customer service staff", it should remain calm and communicate with the official customer service and e-commerce platform of the courier company in time.

  Our reporter Sun Yi