Make many moves to integrate the "G-free" elderly into the intelligent age!

  Beijing, Nov. 28 (Lang Lang) Recently, the phenomenon that the elderly have difficulty in using intelligent technology has aroused public concern. Today, with the rapid development of intelligence, how to let the elderly catch the "digital express" has become an urgent social problem.

  Recently, many places and departments have introduced a series of measures to help the elderly to cross the "digital divide" from medical care, travel and consumption.

Data map: The staff helps the elderly to register. Photo by Tianqi Luo

  Manual windows such as medical care: registered payment will be retained.

  With the development of information technology, many medical institutions provide self-service services such as registration, payment and printing of examination results, but it will bring a lot of inconvenience to elderly patients who are not familiar with it.

  It is predicted that in 2030, the number of elderly people aged 60 and above in China will reach 370 million, accounting for 25.3%. Faced with this huge number, it is urgent to solve the technical difficulties of the elderly intelligence in the medical field.

  In this regard, on November 26th, at the the State Council policy briefing on "Implementation Plan for Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology", the person in charge of the Department of Aging and Health of National Health Commission said that medical institutions should keep artificial windows for services such as on-site registration, payment, and printing inspection results, and should also be equipped with doctors, volunteers and social workers to serve the elderly.

  Opening a green channel to provide convenient services such as registration and medical treatment for the elderly is the main way adopted in various places at present.

  In September this year, the Shaanxi Provincial Health and Health Commission and other eight departments jointly issued the "Implementation Opinions on Establishing and Improving the Health Service System for the Elderly in Shaanxi Province", requiring that by 2022, all pension institutions can provide different forms of medical and health services for the elderly, and all medical institutions will set up green channels for the elderly to register and seek medical treatment.

  At the beginning of November, a spokesperson of the Beijing Municipal Health and Wellness Committee introduced that before the end of this year, all medical institutions in Beijing will open green channels to provide convenient services such as registration and medical treatment for the elderly, including the "no health code" green channels for the elderly in hospitals above the second level in Beijing.

  "On the basis of making a comprehensive appointment for non-emergency treatment, according to the actual situation of medical treatment for the elderly, provide the elderly with no less than 30% of the on-site source." The Notice of Haikou Municipal Health and Health Commission issued in November on the establishment of multi-channel convenience services such as "green channel without health code" for the elderly in medical institutions requires that before January 2021, medical institutions above the second level in Haikou should open green channels to provide convenient services such as registration and medical treatment for the elderly.

Data Map: Hohhot Baita International Airport has set up a "passenger-only channel without code" for special passengers.

  Travel: "health code" strives to integrate with bus elderly card

  Under the background of normalization of epidemic prevention and control, "health code" has become a necessity for people to travel, but it has also become a travel obstacle for the elderly who can’t use smart phones and can’t scan codes.

  "Can’t put ‘ Health code ’ As the only voucher for travel, it is necessary to adopt a combination of online and offline methods to facilitate people’s travel. " The person in charge of the Department of Aging Health in National Health Commission said that for the elderly who don’t use or can’t use smart phones, the "health code" check should be replaced by other means, such as valid identity documents or paper certificates. At the same time, encourage qualified places to open "no health code channels" for the elderly.

  Hefei, Anhui Province has begun to implement this measure. On the 26th, Hefei Rail Group said that in order to facilitate the majority of passengers to scan the code and take the subway, the group once again optimized the code scanning measures, and the elderly without mobile phones and passengers whose mobile phones can not be used normally can register and release by checking valid identity documents such as ID cards and social security cards before entering the station.

  Earlier, a photo of Wuxi Railway Station in Zhejiang Province, which opened a "no health code channel" for the elderly, attracted the attention of countless netizens. After that, railway stations including Kunming, Yunnan, Xiamen, Fujian and other places have also opened special "no health code channels".

  According to reports, in the next step, the National Health and Health Commission will coordinate with various departments and strive to integrate the "health code" with documents such as bus cards, citizen cards and old-age cards through technical means as a voucher to replace the "health code" and maximize the convenience of the elderly.

  Communication: mobile APP adapts to aging and guides the elderly to adapt to "digital life"

  According to the data released by China Internet Network Information Center (CNNIC), as of June 2020, there are 940 million netizens in China, among whom 10.3% are elderly netizens aged 60 or above. While everyone is enjoying the convenience of the intelligent age, we should also pay attention to how to integrate the huge "silver-haired people" among netizens.

  The person in charge of the Information and Communication Administration of the Ministry of Industry and Information Technology said that the traditional offline "face-to-face" telecom business hall service mode for the elderly will be retained and improved, and enterprises will be encouraged to provide "elderly mode" and "elder mode" on smart devices.

  It is also mentioned in the above-mentioned "Proposal" that in view of the application difficulties of the elderly in daily life, industry training institutions and experts are organized to carry out special training to improve the operational ability of the elderly in intelligent applications. At the same time, it is necessary to carry out intelligent technology education for the elderly.

  At the local level, many places have provided corresponding help for the elderly to use intelligent products by offering courses and making video tutorials.

  In October this year, the office of the Liaoning Provincial Working Committee on Ageing launched the "Respect for the Elderly Month" activity. During the activity, the elderly were trained in the use of smart phones through community service personnel, voluntary service organizations and senior universities.

  Earlier, like Nanjing, as early as four years ago, Heyan Community Senior University in Workers’ Village, Gulou District, Nanjing opened a free smartphone training course, and students were able to master skills such as online shopping, mobile payment and online registration.

  At present, Beijing, Shanghai, Guangzhou, Xiamen and other places have also set up training courses on the use of smart phones for the elderly in some grassroots communities, and universities for the elderly have also included relevant training in the curriculum.

Data Map: The "Happy Canteen" opened in the noodle restaurant in Chengxi District, Xining City, Qinghai Province. Market Price For each bowl of beef noodles in 9 yuan, the caring price is only 1 yuan, while the old age price and happiness price are 3 yuan and 5 yuan respectively. Photo by Zhang Tianfu

  Respect and love the elderly, and these areas are convenient for the elderly.

  In addition to helping the elderly to adapt to the intelligent age, in other aspects, various localities have recently launched a series of policies to benefit the elderly, creating an environment for the elderly to enjoy their old age in terms of travel and medical security.

  — — Shandong: Free public transportation reduces the age of the elderly by 5 years.

  Two days ago, the topic of "Shandong will reduce the age of the elderly by 5 years" was hotly searched, and netizens praised it.

  The "Notice on Further Optimizing the Preferential Policies for the Elderly" issued by Shandong Province includes all the elderly over 60 years old in the preferential scope of free urban public transport, and realizes the "full-scale" preferential treatment for the elderly. Moreover, the elderly enjoy the preferential policies equally regardless of nationality and region.

  In addition, eligible elderly people can enjoy half-price rides on sightseeing bus, cable cars and other means of transportation in state-owned scenic spots invested and built by the government; Enjoy free access to public cultural centers, libraries, museums, science and technology museums, art galleries, exhibition halls, memorial halls and other places; Free or half-price access to public sports and fitness venues established or supported by the government according to the time period.

Data Map: The elderly are attending classes in Changchun University of Traditional Chinese Medicine. Guo Jiashe

  — — Fujian: At least one university for the aged should be built in cities above the county level.

  Many elderly people often feel lonely, and meeting their spiritual and cultural needs is also one of the key points of local policies to benefit the elderly.

  In July this year, Fujian Province issued the Implementation Plan for Establishing and Perfecting the Health Service System for the Elderly in Fujian Province, which requires that by 2022, at least one university for the elderly will be built in cities at or above the county level, more than 90% of townships (streets) will have schools for the elderly, and more than 60% of administrative villages (communities) will have learning centers for the elderly.

  — — Hainan: Explore the establishment of a comprehensive insurance system for accidental injuries for the elderly in the province.

  In August this year, Hainan Province issued the "Implementation Plan for Establishing and Perfecting the Elderly Health Service System", which mentioned that the government should explore the establishment of a comprehensive insurance system for accidental injuries for the elderly in the province. The government will gradually purchase comprehensive insurance for accidental injuries of the elderly for the elderly aged 60 and over in the province.

  At the same time, the plan also calls for vigorously developing nursing services for the elderly, and establishing and perfecting a nursing service network for the elderly based on medical institutions, communities and homes. Relying on nursing homes (stations), nursing centers, community health service centers, township hospitals and other medical and health institutions, as well as community day care centers and township nursing homes with the ability to provide long-term care services, we will provide long-term care services for disabled elderly people.